Privacy Policy

At Mila & Maeve Melbourne, we value your privacy and are committed to handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or place an order.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

To operate our store and provide our services, we may collect the following information:

• Full name

• Email address

• Billing and payment details

• Shipping address

• Order history and transaction information

2. How We Use Your Information

Your personal information is used for legitimate business purposes, including:

• Processing and fulfilling your orders

• Managing payments and preventing fraud

• Communicating with you about your order, shipping updates, or support

• Improving our website and customer experience

• Sending promotional emails or updates (only if you have opted in)

3. Sharing of Information

Mila & Maeve Melbourne does not sell, rent, or trade your personal information.

We may share your data with trusted third parties, including:

• Payment providers

• Shipping partners

• Service providers (such as analytics and email platforms)

We may also disclose information if required by law or to protect our business and customers.

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for secure transactions

• Limited access to personal data

Please note that no method of transmission over the internet is completely secure.

5. Data Retention

We retain your personal information only as long as necessary to:

• Complete and manage your orders

• Comply with legal obligations

• Resolve disputes and enforce our policies

After this period, your data is securely deleted or anonymized.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Request corrections

• Request deletion of your data

• Withdraw consent for marketing communications at any time

To exercise your rights, please contact us via email.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, remember preferences, and analyze traffic.

You can manage or disable cookies through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

9. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Mila & Maeve Melbourne
Email: info@milamaeve.com