Shipping Policy

Effective Date: June 4, 2026

At Mila & Maeve Melbourne, we are committed to providing fast, reliable, and transparent shipping to ensure a smooth shopping experience.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday).

Once your order has been processed, you will receive a confirmation email.

Your package will typically be shipped within 24–48 hours after processing.

Delivery Time

Estimated delivery times:

• Australia: 5–10 business days

• New Zealand: 7–14 business days

• International: 7–21 business days

Please note that delivery times may vary due to factors such as customs inspections, seasonal demand, weather conditions, or local carrier delays.

Free Shipping

We proudly offer free standard shipping on all orders, with no minimum purchase required.

It’s our way of saying thank you for choosing Mila & Maeve Melbourne.

Shipping Method

All orders are shipped through our trusted fulfillment and logistics partners to ensure efficient and secure delivery while maintaining high quality standards.

Order Tracking

All orders include a tracking number.

Once your order has been shipped, you will receive a shipping confirmation email with your tracking details.

Please allow a few days for tracking updates to become visible.

Shipping Delays

While we do our best to meet estimated delivery times, delays may occasionally occur due to:

• Customs processing

• High order volumes

• Weather conditions

• Transportation or logistical disruptions

Mila & Maeve Melbourne is not responsible for delays caused by third-party carriers or customs authorities, but we appreciate your patience and understanding.

Incorrect Address

Please ensure that all shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Additional shipping fees may apply if an order must be re-shipped.

Lost or Stolen Packages

If a package is marked as delivered but cannot be located, customers should first contact the shipping carrier.

While Mila & Maeve Melbourne will assist where possible, we cannot guarantee reimbursement for packages confirmed as delivered by the carrier.

Contact

If you have any questions about your order or our Shipping Policy, please contact us:

Mila & Maeve Melbourne
Email: info@milamaeve.com