Terms of Service

Welcome to Mila & Maeve Melbourne. By accessing our website and placing an order, you agree to the following Terms of Service.

1. General

Mila & Maeve Melbourne operates this website and offers products subject to availability.

We reserve the right to update or modify these Terms at any time.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.

3. Products & Pricing

All prices are listed in AUD.

We strive to display product details as accurately as possible. However, slight variations in color or appearance may occur.

We reserve the right to:

• Adjust pricing at any time

• Modify or discontinue products without notice

4. Orders & Agreement

Once an order is placed and payment is successfully completed, you will receive a confirmation email.

We reserve the right to cancel or refuse any order in cases such as:

• Suspected fraud

• Pricing or stock errors

5. Payments

All payments are processed securely through trusted third-party providers.

We do not store your payment details.

6. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for convenience and may vary due to external factors such as:

• Shipping carriers

• Customs processing

• High demand periods

Mila & Maeve Melbourne is not responsible for delays caused by these external factors.

7. Returns & Refunds

Returns and refunds are handled in accordance with our Return Policy.

Items discounted by 40% or more may be considered final sale, as outlined in our Return Policy.

8. Right of Withdrawal

Customers may request a return within 14 days of receiving their order, in line with general consumer practices.

Return shipping costs are the responsibility of the customer.

9. Product Issues

If an item arrives damaged, defective, or incorrect, the customer must contact us within a reasonable time after delivery.

We will review the issue and provide a suitable solution, such as a replacement or refund where applicable.

10. Intellectual Property

All content on this website, including images, branding, and text, is the property of Mila & Maeve Melbourne and may not be used without prior written permission.

11. Limitation of Liability

Mila & Maeve Melbourne shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

12. Governing Law

These Terms are governed by the applicable laws and regulations governing online commerce and consumer protection.

13. Contact Information

If you have any questions regarding these Terms, please contact us:

Mila & Maeve Melbourne
Email: info@milamaeve.com